Training Courses
- Level 1: Reaction
- Level 2: Knowledge & Understanding
- Level 3: Behavior Change
- Level 4: Organizational Impact
- Level 5 Return on Investment (ROI)

Establishing People-Centered Workplaces
Our Customized Approach
We consistently meet clients’ learning objectives, achieving high ratings from participants—an accomplishment that’s particularly significant in today’s landscape of polarizing external messages and stressful workplace challenges.
Course Purpose: This course is designed to enhance both the knowledge and skills of leaders, empowering them to create People-Centered workplaces where every employee feels a genuine sense of belonging.
Objectives
- Build a foundation for respect and fairness by defining what it means and understanding how it directly impacts your organization’s bottom line.
- Increase awareness of the core elements that contribute to employees feeling a sense of belonging in the workplace.
- Gain insight into the uniqueness of employees co-workers and customers, fostering a deeper understanding of individual differences.
- Identify the effects of subjectivity, favoritism, and bias on merit-based workplace practices.
- Learn how fairness can be assessed, measured, and maintained within the organization.
- Identify key skills employees can develop to work effectively with a wide range of colleagues.
- Determine next steps for advancing inclusion and building a more cohesive workplace.

Essential Workplace Learning Solutions
Our Learning solutions are designed to equip leaders and employees with the tools they need to create inclusive, high-performing, and resilient work environments. They can be delivered in-person or virtually, ensuring accessibility for all employees and organizations. Each session is informative, engaging, practical, and skills-based, utilizing a variety of learning methodologies, including:
- Lecturettes – Concise, expert-led insights
- Case Studies – Real-world examples and applications
- Workplace-Based Scenarios – Practical, role-specific exercises
- Large & Small Group Discussions – Collaborative learning experiences
- Videos – Engaging multimedia learning tools
Through these dynamic and interactive sessions, participants gain actionable strategies to enhance workplace culture, improve employee engagement, and foster long-term organizational success.
Overview:
A workplace that prioritizes people fosters engagement, productivity, and long-term success. Organizations with a strong people-centered culture experience 21% higher profitability, 17% higher productivity, and 41% lower absenteeism (Gallup, 2023). Additionally, companies that prioritize employee well-being report 40% higher retention rates (Harvard Business Review, 2022).
This training helps leaders and employees create a culture where individuals feel valued, heard, and supported, leading to higher job satisfaction and business performance.
Key Objectives:
- Understand the principles of a people-centered workplace.
- Implement policies that enhance employee engagement and well-being.
- Foster open communication and trust between leadership and employees.
- Develop strategies to balance business objectives with employee needs.

Overview: A strong sense of belonging in the workplace leads to higher engagement, retention, and well-being. According to a Better Up study, employees who feel a strong sense of belonging experience 56% higher job performance and a 50% reduction in turnover risk. Inclusive workplaces also report 75% greater employee engagement (Deloitte, 2022).
This training helps leaders create an inclusive environment where every employee feels valued, connected, and empowered to contribute their best work.
Key Objectives:
- Understand the psychological and business benefits of workplace belonging.
- Develop inclusive leadership practices that foster connection.
- Implement strategies to support underrepresented employees.
- Strengthen team culture through recognition and meaningful engagement.
Overview: Empathy and perspective-taking are essential for creating a collaborative, inclusive, and high-performing workplace. Studies show that 90% of employees believe empathy is crucial to workplace culture, yet only 50% feel their leaders demonstrate it (Businessolver). Additionally, organizations that prioritize perspective-taking experience 50% fewer conflicts and 30% greater collaboration (Stanford University). This training equips leaders and employees with the skills to develop empathy, actively consider different viewpoints, and enhance emotional intelligence in workplace interactions.
Key Objectives:
- Define empathy and perspective-taking and their impact on workplace performance.
- Develop active listening, emotional intelligence, and cognitive flexibility.
- Strengthen team cohesion, communication, and conflict resolution through empathy
- Enhance problem-solving and innovation through improved understanding.

Overview: A workplace built on respect and resilience fosters higher engagement, stronger collaboration, employee well-being and sustained success. Studies show that organizations with a culture of respect experience 92% higher employee satisfaction, 26% greater productivity, and 30% lower turnover (SHRM, 2023). Additionally, resilient employees contribute to 60% lower absenteeism and a 25% improvement in job performance (APA, 2021).
This training provides leaders and employees with the tools to cultivate respect, handle workplace challenges, and maintain high performance under pressure.
Key Objectives:
- Define workplace respect and its impact on engagement and collaboration.
- Identify behaviors that foster a respectful and inclusive environment.
- Develop resilience strategies to navigate challenges and sustain performance.
- Strengthen team collaboration and support systems. Implement leadership behaviors that reinforce respect and adaptability. (i.e. Recognition & Appreciation, Transparent & Honest Communication, Modeling respectful interactions)

Overview:
A thriving workplace is built on trust, respect, and open communication. Psychological safety—the ability for employees to speak up without fear of negative consequences—is the #1 factor in high-performing teams (Google). Organizations that foster psychological safety experience 27% higher engagement, 50% greater productivity, and 76% lower stress levels (Harvard Business Review, 2023).
At the same time, workplace civility plays a crucial role in sustaining collaboration, innovation, and well-being. Studies show that respectful work environments boost productivity by 30% (Georgetown University, HBR, 2023).
This training equips leaders with the skills to create a safe and respectful work environment, ensuring employees feel empowered to share ideas, resolve conflicts constructively, and contribute to a thriving organization.
Key Objectives:
- Define psychological safety and workplace civility and their impact on team success.
- Identify behaviors that support or undermine a respectful, psychologically safe workplace.
- Equip leaders with strategies to foster open dialogue, trust, and constructive conflict resolution.
- Promote a culture of learning, feedback, and continuous improvement.
- Strengthen team collaboration, engagement, and overall workplace well-being.

Overview:
When employees are empowered to reach their full potential, businesses thrive. Organizations that invest in employee development see 37% higher job satisfaction, 21% increased profitability, and greater retention (Harvard Business Review, 2022).
At the same time, ensuring fair, merit-based performance management fosters trust, engagement, and productivity—companies with such systems report 39% higher employee engagement and 20% increased productivity (SHRM, 2023).
This course provides leaders with strategies to remove barriers to employee success, foster a culture of continuous growth, and implement objective performance management systems.
Key Objectives:
- Recognize and remove obstacles hindering employee potential.
- Implement mentorship, career development, and continuous learning programs.
- Establish transparent, merit-based performance evaluation and promotion criteria.
- Foster a high-performance culture that enhances motivation and retention.
- Strengthen trust between employees and leadership by ensuring fairness and objectivity.

Overview: A fair and equitable workplace is essential for driving employee engagement, fostering innovation, and ensuring long-term business success. Organizations with inclusive practices see higher revenue from innovation (19%), better team collaboration (26%), and 5.4 times higher employee retention (BCG & Deloitte, 2023).
This course equips leaders and employees with the knowledge and tools to eliminate workplace discrimination, implement fair policies, and foster an inclusive, high-performance culture built on trust and accountability.
Key Objectives:
- Understand and address barriers to workplace equality.
- Define illegal discrimination and key employment laws.
- Identify and mitigate unconscious biases that impact decision-making.
- Establish transparent and equitable policies for hiring, promotions, and compensation.
- Implement fair decision-making processes to ensure compliance with federal and state laws.
- Foster an inclusive culture that values diversity, accountability, and equal opportunity.
Through these courses, organizations can drive long-term success while enhancing employee satisfaction and well-being. Let’s build stronger, more inclusive workplaces together!
In addition to these modules, post-course resources will also include:
Lessons and activities to reinforce key skills
Best practice skill refreshers
Articles offering practical tips and tactics
Follow Up Training Solutions
Training Theory suggests that there are 5 levels of training evaluation.
Reaction
Knowledge & Understanding
Behavior Change
Organizational Impact
Return on Investment (ROI)
- Level 1: Reaction
- Level 2: Knowledge & Understanding
- Level 3: Behavior Change
- Level 4: Organizational Impact
- Level 5 Return on Investment (ROI)

Our Customized Approach
We engage, motivate, and educate audiences to change their attitudes and actions in ways proven to build better organizations.
Seminars and keynote addresses can be custom designed to meet audience needs and expectations.
Keynote Address Topics Include
- The Business Case for Establishing People-Centered Workplaces
- Building a Culture of Respect
- Enthusiastic Employee Engagement
- Creating Respectful Workplaces
- Embracing Empathic Leadership
- Conflict Management
- Diversity Conversations: Finding Common Ground
- Creating a Sense of Belonging
- Attracting & Retaining Talent
- Recognizing and Removing Barriers to Workplace Fairness
- and additional customized topics!
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Over 25 years, we delivered 13 training courses to 300,000+ employees in three languages, driving cultural transformation. As a result, the company was named the leading Inclusion Company in the auto manufacturing industry. Our partnership created a lasting framework for inclusion, aligning the company's values with measurable business success.